Privacy Policy

Effective Date: July 11, 2026

Welcome to Velynx Design operated by Jovita Enterprises (“Velynx Design”, “we”, “our”, or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website or purchase our products.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

• Full name
• Email address
• Mobile phone number
• Billing and shipping address
• Payment details (processed securely by our payment partners)
• Order history

Technical Information

• IP address
• Browser type and version
• Device information
• Operating system
• Website usage data
• Cookies and similar technologies

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Provide customer support.
• Send order confirmations, shipping updates, and important service communications.
• Improve our website, products, and services.
• Prevent fraud and unauthorized transactions.
• Comply with legal and regulatory obligations.
• Send promotional offers and marketing communications if you have chosen to receive them.

3. Payment Information

We do not store your complete debit card, credit card, or banking information on our servers. Payments are processed securely through trusted third-party payment gateways that follow applicable security standards.

4. Cookies

Our website uses cookies and similar technologies to:

• Remember your preferences.
• Improve website performance.
• Analyse website traffic.
• Enhance your shopping experience.

You may disable cookies through your browser settings, although some website features may not function properly.

5. Sharing of Information

We may share your information only when necessary with:

• Payment gateway providers.
• Courier and logistics partners.
• Technology and website service providers.
• Government authorities or law enforcement agencies when required by law.

We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes.

6. Data Security

We use reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to:

• Complete your orders.
• Provide customer support.
• Comply with legal, tax, accounting, and regulatory requirements.
• Resolve disputes and enforce our agreements.

8. Your Rights

Subject to applicable law, you may request to:

• Access your personal information.
• Correct inaccurate information.
• Update your personal information.
• Request deletion of your information where legally permitted.
• Withdraw consent for marketing communications.

To exercise these rights, please contact us using the details below.

9. Third-Party Services

Our website may contain links to third-party websites or use services such as payment gateways, courier companies, analytics providers, and social media platforms. We are not responsible for the privacy practices or content of those third-party services.

10. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. Continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Brand: Velynx Design 
Business Name: Jovita Enterprises
Email: support@velynx.in
WhatsApp: +91 9847956802

Mobile: +91 9074798343

Business Hours: Monday to Saturday, 9:00 AM – 6:00 PM (IST)

Thank you for trusting Velynx Design. We are committed to protecting your privacy and providing a secure shopping experience.